Latest insights
and updates
Scaling with Purpose: Eli Portnoy on The Growth and Scaling PodcastApril 25, 2025
The Power of Resilience and Innovation: Eli Portnoy on The Sparking Entrepreneur ShowApril 08, 2025
The Speed of Feedback: How Fast Loops Create Business SuccessMarch 27, 2025
The Customer Feedback Trap Most B2B Companies Fall IntoMarch 20, 2025
The Customer Listening Gap: Why Good Intentions Aren't EnoughMarch 13, 2025
Beyond Health Scores: The Speed Advantage in Customer FeedbackMarch 05, 2025
Even the Fastest Car Slows Down on a Winding Road: The Speed Challenge in Customer RetentionFebruary 19, 2025
Speed Up Customer Response: Announcing BackEngine's Latest FeaturesFebruary 10, 2025
The Hidden Crisis in B2B SaaS: Why Companies Are Struggling with Net Revenue RetentionNovember 21, 2024
Benchmarking NRR Success: Why NRR is the Key to Growth, Valuation, and SustainabilityThis comprehensive study examines the critical role of Net Revenue Retention (NRR) in the success of SaaS companies. Our analysis of 47 public SaaS companies over six quarters (Q4 2022 to Q1 2024) reveals four key fifindingsOctober 16, 2024