Make your customer data safe and ready for AI.

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One governed connection between your customer data and AI.

Connect your systems to BackEngine once. Control what data AI can access, who can access it, and how it is used—from one place.

Go deeper on security →
SalesforceHubSpotGongZoomGmailOutlookSlackTeams+ more
BackEngineOne governed connection

Source permissions respected · Sensitive-data controls · Centralized access & audit · SOC 2 Type II

BackEngine is the enterprise solution, when many internal teams interact with the same high-value accounts.

01

Clean data from every customer interaction your team has had.

Worried your data isn't ready for AI? We fix that first.

BackEngine connects directly to where customer interactions happen: email, calls, Slack, tickets, CRM.

No mistakes from copying data by hand. No stitching one system's records to match another's. BackEngine pulls it in, matches it to the right account, and keeps it current.

See how it works →
Illustrative graphic: audio call transcripts, text emails and messages, calendar meetings, and service cases organized into one Northstar customer view with people, history, commitments, open issues, and linked sources.
02

Robust user level access control.

BackEngine connects once at the company level. It reads only emails with customers, across every thread anyone on your team has had with them. Then you decide how much detail each person sees.

Connect Claude/ChatGPT/Copilot to your own email, and you get the wrong data twice. It reads everything in your inbox, including threads that have nothing to do with customers. And it misses every customer conversation that happened in someone else's inbox.

Explore security & privacy →
Illustrative policy set by your company: Sources (original evidence) are permitted for the account owner and locked for the product teammate; both can access Signals (account-level observations) and Themes (broader patterns). Sensitivity is company-defined.
03

You save thousands of dollars per employee

Both in token spend and license consolidation.

The same AI output takes 81% fewer tokens. Context that arrives clean and organized is cheaper to reason over — and the savings compound across every seat, every ask. Leading to ~$2,500 / user in savings per year.

“It has saved us tens of thousands of dollars on licenses and tool consolidation, since not everyone needs our CRM to get insights on the data.”
— CEO, SkillCycle
Full benchmark →
Same output, fewer tokens
Average tokens spent per query, same task set.
Wired straight into your systems
211.8K
With BackEngine
41.0K

Nothing new for your team to learn.

All of BackEngine lives inside the AI your team already uses via MCP. The data availability is portable across every surface your team uses including Slack, email, browser and mobile.

Available in Claude’s MCP directory Available on Slack Marketplace
01 / 03 — Your LLM

Your LLM

/backengine prep me for my 2pm with Acme
Acme — renewal in 41 days. Three open threads since your last call: the CFO asked for updated security docs, support escalated a sync bug Tuesday, and their champion went quiet two weeks ago… Suggested agenda: Re-engage the champion before pricing comes up. Close the security-docs loop… BackEngine · 27 sources across 5 systems

Slack

BackEngine customer-signal alerts inside a Slack channel

BackEngine web

BackEngine Monitor on the web showing customer signals alongside a chatbot
BackEngine is the overlay tool that can actually produce real AI knowledge for sales and customer facing teams. We're about to roll out Claude and this is the engine you need attached to Claude to provide the right context without taking all of our data and exposing it to Claude.

Our Partner Network

Bring BackEngine to the companies you already serve.

For consultants, agencies, and firms that help companies put AI to work.

Learn more

Let's dive deeper.

03How do you handle security, privacy, and our data?It reads only what’s about your customers, locks it down, and shows each person only what they’re allowed to see.→ 04Can you show me examples of BackEngine in action?Watch Claude + /backengine build real workflows — forecast dashboards, win walls, lost-deal battlecards — for Sales, Post-Sales, and Product.→ 02Why not build it ourselves?A high-level view of what you’d need to build — and why most teams choose to buy instead.→ 01Why not connect directly to my apps?Connectors are pipes. BackEngine is the brain they feed — it remembers every account, runs on your playbook, and acts on what it knows.→
More questions
What is BackEngine? → How does it work? → What connects, and how fast? → What’s the ROI? →
WALL OF LOVE

Hear it from our customers

In their own words on how BackEngine has been a game changer.

“I’m really getting a ton of value out of the BackEngine MCP server. It’s literally helping drive our company strategy.”
CrayonJon White · Crayon
“We can standardize our process, improve training, and identify exactly where larger deals are being missed.”
Care2Ruarai McKenna · Care2
“BackEngine gives us a 10,000-foot view of my accounts, helping me proactively spot issues.”
Emporia ResearchDan Sprofera · Emporia Research
“When a customer requested to exit their contract, BackEngine immediately notified me — I wouldn’t have known until churn without it.”
Elizabeth Wiele · FoundationAI
“I literally would not be able to do my job without BackEngine MCP.”
TattleNicole Sullivan · Tattle
“It’s so relevant, and it’s so quick. We actually have time to react.”
PartnerizeChris Hill · Partnerize
“Our client dev team think the BackEngine MCP is a game changer for how they work.”
Dig InsightsCameron Gavin · Dig Insights
“I don’t even log into BackEngine — I use it through Slack, or now Claude.”
Gina Cecchi · Customer Enablement Lead, Hiline
“Your data is superior to trying to get Claude to replicate it manually, and it saves a lot of headaches.”
HouseblendNicolas Bean · Houseblend.io
“Our team used to spend hours each week synthesizing insights from customer conversations. BackEngine does it instantly.”
SkillCycleJason Finney · SkillCycle
“This makes it so easy for me to track the lifecycle of the client.”
GeniusVetsMary Beth Slane · GeniusVets
“We used to spend hours merging account data before leadership meetings. BackEngine gives us instant context.”
Ben Bloom · First Resonance
Visit the wall of love  →
30+ testimonials & 5 case studies

Resources to go further.

Prompts, research, and peer conversations for teams putting AI to work.

Prompt Library

100+ battle-tested prompts that put BackEngine context to work from day one. Copy one, type it into your AI, get a real answer.

Browse the library →
/backengine prep me for my 2pm with Acme /backengine which accounts look fine but aren't? /backengine rank feature requests by the revenue behind them

The Enterprise AI Council

A private group of leaders running AI rollouts at growing companies. We meet monthly to compare what's working, what isn't, and what it costs.

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Benchmark report

See how BackEngine compares with direct tool connections using the same data, questions, and AI.

Read the benchmark
Ready when you are

See it on your own data.

15 minutes to connect Data ready in 1 day Inside the AI your team already uses
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Works with Salesforce, HubSpot, Gong, Zoom, Fireflies, Gmail, Outlook, Slack, Teams, and more →
SOC 2 · HIPAA · BAAs signed · Trust Center →