Who Wins With BackEngine?
CS Leaders
Identify and resolve the biggest risks and opportunities for each account
Customer Success Managers
Focus 100% of their time on the success of the customer and not tedious notes and updates while still using the CSP or CRM of their choice
Executive Leadership
Informed decisions through data-driven understanding of customer needs and preferences
Sales
Understand exactly what customers want and need making it easier to expand accounts and close new deals
The Entire Team
Aligns the entire team with customer needs, driving efforts that directly contribute to satisfaction and growth
Product
Build and prioritize exactly the right features by knowing what customers want in their own voice
Marketing
Customer insights that shape campaigns to resonate deeply and attract more customers
